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Sales Agreement

PRE-INFORMATION

ARTICLE 1: SELLER INFORMATION

ARTICLE 1.1 – SELLER

  • Title: Woodbind

  • Address: Kaynarca Mahallesi, Çeşni Mahallesi No:2 Pendik/Istanbul

  • Phone: +90 (216) 390 88 99

  • E-mail: teknik@arilazer.com

ARTICLE 1.2 – BUYER

  • Definition: The individual who becomes a member of the woodbind.com shopping site as a customer. The address and contact information used during membership registration are taken as a basis.

ARTICLE 2: CHARACTERISTICS OF THE PRODUCT SUBJECT TO SALE

  • The main characteristics of the goods or services are available at www.ahsapbaglantielemanlari.com. You can review the main features of the product during the campaign period.

  • The prices listed and announced on the site are the selling prices. The announced prices and promises are valid until they are updated. The prices announced for a specific period are valid until the end of the specified period.

  • The type, quantity, brand/model, color, number, selling price, payment method, and information at the time the order is completed make up the product details.

  • The shipping cost, which is the product shipment expense, will be paid by the BUYER and is non-refundable.

ARTICLE 3: GENERAL PROVISIONS

3.1) The BUYER declares that they have read and are informed about the basic characteristics, sale price, and payment method of the product subject to the contract, as well as the delivery terms, by confirming the necessary information electronically on the woodbind.com website. By confirming this Pre-Information Form electronically, the BUYER confirms that they have obtained the address, main features of the ordered products, the products' prices including taxes, payment and delivery information from the SELLER accurately and completely before the distance contract is concluded.

3.2) The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated within the time period specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence, provided that it does not exceed the legal 30-day period for each product.

3.3) The SELLER cannot be held responsible for any problems the cargo company encounters during the delivery of the product to the BUYER, leading to the ordered product not being delivered to the BUYER.

3.4) The SELLER is responsible for delivering the product subject to the contract in a sound, complete, conforming manner with the characteristics specified in the order, along with warranty documents and user manuals, if any.

3.5) The SELLER may provide a different product of equal quality and price by informing the BUYER before the fulfillment period expires and obtaining the BUYER's clear approval.

3.6) If it becomes impossible to fulfill the order, and the SELLER cannot fulfill its obligations arising from the contract, the SELLER must notify the consumer before the fulfillment period expires and refund the total amount to the BUYER within 10 days.

3.7) It is a condition for this Pre-Information Form to be confirmed electronically for the product delivery. If the product price is not paid or is canceled in the bank records, the SELLER is deemed to have been released from the obligation to deliver the product.

3.8) After the delivery of the product, if the relevant bank or financial institution does not pay the product price to the SELLER due to unauthorized or unlawful use of the BUYER's credit card by unauthorized persons not due to the BUYER's fault, the BUYER must return the product to the SELLER within 3 days, provided that it has been delivered to the BUYER. In this case, the shipping expenses are the responsibility of the BUYER.

3.9) If the SELLER cannot deliver the product within the period due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to inform the BUYER of the situation. In this case, the BUYER may request the cancellation of the order, the replacement of the product with its equivalent, and/or the postponement of the delivery period until the hindering situation is eliminated. If the BUYER cancels the order, the amount paid will be refunded within 10 days. In credit card payments, the product amount is refunded to the bank within 7 days after the BUYER cancels the order. The reflection of this amount in the BUYER's accounts after the refund to the bank depends entirely on the bank's transaction process, and the BUYER accepts that the SELLER cannot intervene in any way in possible delays and that the refund of the amount to the BUYER's bank account may take an average of 2 to 3 weeks.

ARTICLE 4: RIGHT OF WITHDRAWAL

The BUYER can exercise the right to withdraw from the contract without assuming any legal or criminal liability and without giving any reason by rejecting the goods within 14 (fourteen) days from the delivery date of the product or the service delivery in distance contracts relating to the sale of goods. In the case of distance contracts related to service delivery, this period starts from the date of signing the contract. The right of withdrawal cannot be exercised in service contracts where the provision of the service has begun with the consumer's approval before the expiration of the withdrawal period. The costs arising from the use of the right of withdrawal are borne by the SELLER.

To exercise the right of withdrawal, a written notification must be sent to the SELLER via registered mail, fax, or e-mail within the 14-day period, and the product must not have been used within the framework of the provisions of Article 5. In case this right is exercised:

a) The invoice of the product to be returned (for corporate orders, the return invoice issued by the institution must be sent along with the product. Return requests cannot be completed if a return invoice is not issued for orders invoiced to institutions).

b) The return form,

c) The product(s) to be returned must be delivered complete and undamaged, along with their box, packaging, and standard accessories, if any.

d) The SELLER is obliged to refund the total price and return the documents obligating the consumer within 10 days from the receipt of the withdrawal notification and to take back the product within 20 days.

e) If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses at the rate of their fault.

f) If the campaign limit amount arranged by the SELLER is reduced due to the use of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.

g) The shipping cost paid while sending the product back to the seller due to the right of withdrawal will be covered by the SELLER for domestic orders and by the BUYER for international orders.

h) The SELLER does not refund the shipping cost charged to the BUYER when selling the product.

ARTICLE 5: PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

The right of withdrawal cannot be exercised for goods that are prepared according to the BUYER's wishes or explicitly customized to the BUYER's needs, or for goods that are not suitable for return due to their nature, are at risk of rapid deterioration, or are likely to expire, and for sound or video recordings and computer software where the packaging has been opened by the BUYER.

ARTICLE 6: COMPLAINT AND OBJECTION PROCEDURES

The BUYER may convey any complaints and objections regarding the contract to the SELLER's communication channels or the Istanbul Consumer Arbitration Committee or the Istanbul Consumer Court.

ARTICLE 7: APPLICABLE LAW AND COMPETENT COURT

This contract is subject to the laws of the Republic of Turkey. The Istanbul Central Courts and Enforcement Offices are authorized for the resolution of disputes arising from this contract.

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